01 / HOW TO RETURN
Write to returns@atelier09.example with your order number. We send a prepaid label within one working day for EU orders.
02 / CONDITION
Bottles must be unopened and in their box. Candles must be unlit. For hygiene reasons we cannot take back sprayed bottles.
03 / REFUNDS
Refunds go back to the original payment method within 7 working days of the parcel arriving at the atelier. Original shipping is not refunded.
04 / DISCOVERY SET
The price of the discovery set is credited against your first full bottle within 90 days. Write to us with your order number.